Order status

Track your order

Enter your order number below to see exactly where your GECOMO kit is — from our warehouse to your door, in real time.

Where's my order?

We'll take you straight to your live shipping status.

🔒 Secure 🚚 Live carrier data ⚡ Real-time updates

You'll be redirected to our real-time tracking partner, Track123, to complete your lookup.

What to expect

Your kit's journey

🧾

Order placed

Confirmed instantly by email.

📦

Processing

Packed and prepped, within 24h.

🚚

Shipped

Tracking number activates.

🌍

In transit

Live carrier updates.

🎉

Delivered

Perfect brows await.

Shipping questions, answered.

Can't find what you need? Email us any time.

When will my order ship?⌄

Every order ships within 24 hours of purchase, Monday through Friday. You'll get a shipping confirmation email with your tracking number the moment it's on its way.

How long does shipping take?⌄

Most orders arrive within 7–14 business days after shipping, depending on your location. An estimated delivery window is shown on your tracking page once your order ships.

My tracking says "no movement" — what do I do?⌄

It can take 2–5 business days for a new tracking number to activate once it's handed to the carrier. If there's still no update after 5 business days, reach out and we'll look into it.

Do you ship internationally?⌄

We ship to most countries. Available destinations and exact rates are shown at checkout before you pay.

Who do I contact about a shipping issue?⌄

Email [email protected] with your order number and we'll help sort it out — you're always covered by our 60-day guarantee.